Got Questions? We’ve Got Answers
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Video orders are sent to the email you provided at purchase. This email contains a link that you can use to download your video.
Physical orders (shoes, socks) are sent to the address provided at purchase. You will receive a confirmation email with your tracking number once the order has been shipped.
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Give the email a few minutes to send, and be sure to check your spam folder. If the video is not downloading properly or is playing incorrectly, try using a different web browser or switch to a laptop. If it is still not working, please submit a form through the “Contact” tab, or email giantfeetpromo@gmail.com. The video will be sent directly to you as soon as possible.
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Go back through your email and find the confirmation from your original order. Click the link provided there, and a new confirmation with a working link will be sent to your email. These links last for 24 hours.
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Unfortunately, yes.
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Yes, I take privacy very seriously. First of all, there is only 1 person running this website! I will never sell anyone’s data to other individuals, companies, etc.
I will never send you anything physical unless you specifically order it, and I will only email you if there is a problem with your order.
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Mostly no. Most of the models use this specifically so they don’t have to talk to anyone themselves. A lot are very discreet, straight men who only like to facilitate things through me. Sorry!
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I do not facilitate real-time meets through this site at all. Please do not ask me this.
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Use the “Customs” tab in the menu to submit a request. Be sure to list everything you want so I can relay the information with the Giant as quickly as possible.
I will reach out to you via email and confirm or reject the request.
Once confirmed, I will ask for your payment information (PayPal or Cash App) and I will take your payment. To ensure everything is scam-free, I will hold onto the money until I get the video and confirm that it meets the request. Then, I will email you the video.
You can also reach out to me on X/Twitter @GiantFeetPromo for a quicker process.